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Cheltenham & Gloucester Building Society v Christina Norgan
Court of Appeal 5 December 1995

Arrears on an agreement can be repaid over the full period of that agreement, a court not being obliged to set a shorter period.

Mrs Norgan had title to the family home in Wiltshire, and mortgaged it with the Guardian Building Society (since absorbed into the Cheltenham & Gloucester Building Society). By 1990, she had fallen into arrears of £7,216, which gave the building society the right to take possession of the property. The building society took her to the County Court where the judge made a possession order with arrears then at £14,744, but suspended it on the basis that Mrs Norgan was attempting to re‑finance the loan. No re-financing took place and further hearings took place over the next two years, with only a few payments made. By the end of 1992, arrears stood at £15,000. The Benefits Agency started making Mrs Norgan's interest payments from June 1992.

The building society then gained leave from the County Court to seek a warrant to execute the possession order, subject to Mrs Norgan's appeal to the judge. That appeal was not completed until May 1994, with the hearing taking into account mainly the dispute between the parties over the period over which the arrears should be repaid. The Administration of Justice Act 1973 provided that repayment should be allowed over a "reasonable period", and custom within the courts was to allow only around two to four years. In addition, reference was made to the guidelines of the Council of Mortgage Lenders (of which the society was a member), which recommend members to allow a reasonable period to sort out arrears. The judge rejected the defendant's case for allowing the remainder of the mortgage term for arrears to be cleared, and dismissed her appeal.

Mrs Norgan appealed from this decision, and it was held that, where it would be practicable for the arrears to be paid off over the remainder of the mortgage period, the Administration of Justice Acts required that this should be the basis for County Court decisions, and that previous lower court practice did not take account of the Acts' requirements.

NOTE        Although this case involved an unregulated mortgage agreement, the same principles would apply to arrears on any regulated agreement secured on land.