Consumer Credit Consultancy and Training

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Bob Imrie

Consumer Credit Consultancy & Training

Length

2, 2½ or 3 days. On a two-day course delegates may be given work to complete during the evening.

Suitable for

Enforcement and advice staff with little or no knowledge of the Consumer Credit Act 1974

Suggested programme

(2 day
non-residential course)

Day 1

0930

0945

 

 

1100

1115

 

1215

1245

1345

1500

1515

1630

 

Day 2

0930

1015

1100

1115

 

1245

1345

 

 

 

1500

 

 

1615

1630

Registration and refreshments

Introduction

Definitions and terminology

Regulated agreements

Refreshments

Licensing

Practical exercise

Total charge for credit, APR

Lunch

Advertising

Refreshments

Advertising (continued)

Close

Advertising exercise (evening)

Advertising exercise feedback

Documentation

Refreshments

Enforceability, default, termination

Equal liability

Lunch

Early settlement

Judicial control

Unfair relationships

Non-status guidelines

Refreshments

Credit referencing

Data Protection

Enforcement powers

Statutory defence

Open forum

Close

Number of delegates

4 – 40

Facilities required

Data projector and laptop capable of running a PowerPoint 2000 presentation off CD, flipchart;

Comments

The above timings and subject layouts can be varied according to the needs of an individual group.