Introduction
Definitions and terminology
Regulated agreements
Refreshments
Licensing
Practical exercise
Total charge for credit, APR
Lunch
Advertising
Refreshments
Advertising (continued)
Close
Advertising exercise (evening)
Advertising exercise feedback
Documentation
Refreshments
Enforceability, default, termination
Equal liability
Lunch
Early settlement
Judicial control
Unfair relationships
Non-status guidelines
Refreshments
Credit referencing
Data Protection
Enforcement powers
Statutory defence
Open forum
Close